INTRODUCTION
Welcome to the CartRollers.com website (the “site”). This website is owned by CartRollers™ Nigeria and operated by Digit Zeros Nigeria. For the purposes of this website, “site”, “we”, “us” and “our” all refer to CartRollers.com. The site reserves the right, to change, modify, add, or remove portions of both the Terms and Conditions of Use and the Terms and Conditions of Sale at any time. Changes will be effective when posted on the site with no other notice provided. Please check these Terms and Conditions regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions constitutes your acceptance of those changes. These Terms and Conditions of CartRollers Nigeria (“Terms and Conditions”) apply to the site and all of its divisions, subsidiaries, and affiliate-operated internet sites, which reference these Terms and Conditions. These Terms and Conditions fully govern the use of this website. Kindly review the Terms and Conditions listed below diligently prior to using this site as your use of the site indicates your agreement to be wholly bound by its Terms and Conditions without modification. You agree that if you are unsure of the meaning of any part of these Terms and Conditions or have any questions regarding the Terms and Conditions, you will not hesitate to contact us for clarification.
DEFINITION OF TERMS
For the purpose of these Terms and Conditions:Party refers to either a “seller”/ “supplier”/ “vendor”/ “customer” / “third-party” on cartrollers.comParties on refers to cartrollers.com with a  “supplier”/ “vendor”/ “customer” / “third-party”/Site refers to: CartRollers.com Sub-sites refers to: “https://service.cartrollers.com” / “https://realestate.cartrollers.comThe terms, “site”, “website”, “we”, “us” and “our” all refer to cartrollers.com, our affiliates, officers, directors, agents, and/or employees.Works include and are not limited to physical, electronic, and any other forms of literary works, musical works, artistic works, cinematograph works, sound recording, and broadcasts.Timescale refers to the time allowed for or taken by a process or sequence of events.Timeline refers to the stipulated period required to achieve or accomplish an activity.

Card refers to Debit Cards (Visa, Mastercard, Verve) and other transactional cards as stated and accepted on the site

Bank refers to the financial institutions involved in a particular transaction.

IPIN refers to Internet Personal Identification Number

OTP refers to One-Time-Password

  • Privacy and Confidentiality
Thank you for accessing the cartrollers.com website (“Site”) operated by Digit Zeros Nigeria. We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy. This Privacy Policy explains how we collect, use, and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use, and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy. Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected. You can visit the site and browse without having to provide personal details. During your visit to the site you remain anonymous and at no time can we identify you unless you have an account on the site and log on with your user name and password. We may use your personal information for market research and statistical purposes. You can choose to opt-out of this at any time. Any answers to surveys or opinion polls we may ask you to complete may be forwarded on to third parties involved in the analysis and survey for the purposes for which they are being generated. Disclosing your email address is only necessary if you would like to take part in promotional offers. We may also send you other information about us, the site, other websites, products, sales, promotions, newsletters, anything relating to other third parties in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the ‘unsubscribe’ link in any email that we send to you. Within 7 working days (which are neither (i) a Saturday or Sunday, nor (ii) a public holiday anywhere in Nigeria) of receipt of your instruction, we will cease to send you information as requested. If your instruction is unclear we will contact you for clarification.
We may further anonymize, data about users of the site generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the site or a link contained in an email to those registered to receive them and supplying that anonymized data to third parties such as publishers. However, that anonymized data will not be capable of identifying you personally.

  • Data that we collect

We may collect various pieces of information if you seek to place an order for a product with us on the Site. We collect, store and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.

We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services.

If you prefer not to receive any marketing communications from us, you can opt-out at any time. We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).

Payments that you make through the Site will be processed by our payment agents. You must only submit to us or our Agent or the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.

Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open, and those which are to be dispatched shortly and administer your address details, bank details, and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
Other uses of your Personal Information

We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical purposes. You can choose to opt-out of this at any time. Any answers to surveys or opinion polls we may ask you to complete will not be forwarded to third parties. Disclosing your email address is only necessary if you would like to take part in competitions. We save the answers to our surveys separately from your email address.
We may also send you other information about us, the Site, our other websites, our products, sales promotions, our newsletters, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the “unsubscribe” link in any email that we send to you. Within 7 working days (which are neither (i) a Saturday nor Sunday, nor (ii) a public holiday anywhere in Nigeria) of receipt of your instruction, we will cease to send you information as requested. If your instruction is unclear we will contact you for clarification.
We may further anonymize, data about users of the Site generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the Site or a link contained in an email to those registered to receive them and supplying that anonymized data to third parties such as publishers. However, that anonymized data will not be capable of identifying you personally.

  • Competitions

For any competition, we use the data to notify winners and advertise our offers. You can find more details where applicable in our participation terms for the respective competition.

  • Third Parties and Links

We may pass your details to other companies in our group. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with delivering products to you, to help us to collect payments from you, to analyze data, and to provide us with marketing or customer service assistance.

We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The Site may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.

  • Cookies

The acceptance of cookies is not a requirement for visiting the Site. However, we would like to point out that the use of the ‘basket’ functionality on the Site and ordering is only possible with the activation of cookies. Cookies are tiny text files that identify your computer to our server as a unique user when you visit certain pages on the Site and they are stored by your Internet browser on your computer’s hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the Site. We only use cookies for your convenience in using the Site (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (for example targeted advertising). Your browser can be set to not accept cookies, but this would restrict your use of the Site. Please accept our assurance that our use of cookies does not contain any personal or private details and is free from viruses. If you want to find out more information about cookies, go to http://www.allaboutcookies.org or to find out about removing them from your browser, go to http://www.allaboutcookies.org/manage-cookies/index.html.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

  • Security

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. Data collected from the site is via a secure server with firewalls. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. While we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details.

You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.

  • Your rights

If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data but you will bear the full cost(s) involved in the processes involved. At any stage, you also have the right to ask us to stop using your personal data for direct marketing purposes.

Terms and Conditions of Use

USE OF THE SITE

You confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian.

Both parties agree that this website may only be used in accordance with these Terms and Conditions. If you do not agree with the Terms and Conditions or do not wish to be bound by them, you agree to refrain from using this website.

We grant you a non-transferable, revocable, and non-exclusive license to use this site, in accordance with the Terms and Conditions, for such things as shopping for personal items sold on the site, gathering prior information regarding our products/services, and making purchases. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance.

These Terms and Conditions specifically prohibit actions such as accessing our servers or internal computer systems, interfering in any way with the functionality of this website, gathering or altering any underlying software code, infringing any intellectual property rights. This list is non-exhaustive and similar actions are also strictly prohibited.

Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without prior notice to you. Should we determine at our sole discretion that you are in breach of any of these conditions, we reserve the right to deny you access to this website and its contents and do so without prejudice to any available remedies at law or otherwise.

Certain services and related features that may be made available on the site may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself and to promptly update such information if there are any changes. Every user of the site is solely responsible for keeping passwords and other account identifiers safe and secure.

The account owner is entirely responsible for all activities that occur under such password(s) or account(s). Furthermore, you must notify us of any unauthorized use of your password(s) or account(s). This site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

During the registration process, you agree to receive promotional emails from the site. You can subsequently opt-out of receiving such promotional emails by clicking on the link at the bottom of any promotional email.

USER SUBMISSIONS

Anything that you submit to the site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, “submissions”) will become our sole and exclusive property and shall not be returned to you.

In addition to the rights applicable to any Submission, when you post comments or reviews to the site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content.

You shall not use a false e-mail address, pretend to be someone other than you, or otherwise mislead us or third-parties as to the origin of any submissions. We may, but shall not be obligated to, remove or edit any submissions.

INFORMATION AVAILABLE ON THE WEBSITE

You accept that any information contained on our site is intended for information purposes only and subject to change without notice. Although we take reasonable steps to ensure the accuracy of the information and believe the information to be reliable when posted, it should not be relied upon and does not in any way constitute either a representation, warranty, or guarantee.

Product representations expressed on this site are those of the vendor and are not made by us. Submissions or opinions expressed on this site are those of the individual posting such content and may not reflect our opinions.

ACCESSIBILITY OF WEBSITE

Our aim is to ensure accessibility to the website at all times, however, we make no representation of that nature and reserves the right to terminate this site at any time and without notice. You accept that service interruption may occur in order to allow for site improvements, scheduled maintenance or may also be due to outside factors beyond our control.

LINKS AND THIRD-PARTY WEBSITES

We may include links to third-party websites at any time. However, the existence of a link to another website should not be considered as an affiliation or a partnership with a third party or viewed as an endorsement of a particular website unless explicitly stated otherwise.

In the event the user follows a link to another website, he or she does so at his or her own risk. We accept no responsibility for any content, including, but not limited to, information, products, and services, available on third-party websites.

Creating a link to our site is strictly forbidden without our prior written consent. Furthermore, we reserve the right to revoke our consent without notice or justification.

We may pass your details to other third parties, agents, and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with delivering products to you, collect payments from you, analyze data, and provide us with marketing or customer service assistance.

We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it. 

The site may contain adverts of third parties and links to other sites or frames of other sites. Kindly note that we are not responsible for the privacy practices or content of those third parties or other websites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.

INTELLECTUAL PROPERTY

Your use of this site is an express consent between you and us that all intellectual property rights and database rights, whether registered or unregistered, in the site, the information contained on the site, and all the site design, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code, and software shall remain at all times vested in us. Use of such material will only be permitted as expressly authorized by us or our licensors.

Any unauthorized use of the material and content of this website is strictly prohibited and you agree not to, or facilitate any third party to, copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

DATA PROTECTION

Any personal information collected in relation to the use of this site will be held and used in accordant with our Privacy Policy, which is available on our site. Other than as set out in our Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out under our Privacy Policy or by law.

INDEMNITY

You agree to indemnify and hold us, our affiliates, officers, directors, agents, and/or employees, as the case may be, free from any claim or demand, including reasonable legal fees, related to your breach of these Terms of Use and User Agreement.

APPLICABLE LAW AND JURISDICTION

These Terms and Conditions of Use shall be interpreted and governed by the laws in force in the Federal Republic of Nigeria. Subject to the Arbitration section below, each party hereby agrees to submit to the jurisdiction of the courts of Nigeria and to waive any objections based upon venue.

ARBITRATION

Any controversy, claim, or dispute arising out of or relating to these Terms and Conditions of Use will be referred to and finally settled by private and confidential binding arbitration before a single arbitrator held in Nigeria in English and governed by Nigeria law pursuant to the Arbitration and Conciliation Act Cap A18 Laws of the Federation of Nigeria 2004, as amended, replaced or re-enacted from time to time.

The arbitrator shall be a person who is legally trained and who has experience in the information technology field in Nigeria and is independent of either party. Notwithstanding the foregoing, the Site reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.

TERMINATION

In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions of Use or revoke any or all of your rights granted under the Terms and Conditions of Use.

Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part.

Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination.

If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices of Digit Zeros Nigeria in operating the Site, your sole, and exclusive remedy is to discontinue using the Site.

SEVERABILITY

If any portion of these terms or conditions is held by any court or tribunal to be invalid or unenforceable, either in whole or in part, then that part shall be severed from these Terms and Conditions of Use and shall not affect the validity or enforceability of any other section listed in this document.

MISCELLANEOUS PROVISIONS

We reserve the right to transfer, assign or subcontract the benefit of the whole or part of any rights or obligations under these Terms and Conditions to any third party. Assigning or sub-contracting any of your rights or obligations under these Terms and Conditions to any third party is prohibited unless agreed upon in writing by the seller. A valid consent constitutes any form of written consent but is not limited to filling a consent form, sending a notice through emails, or through digital applications authorized by us. Prior notice of such consent must be communicated to us no later than three (3) days by the seller/vendor. Other forms of communication of consent as stated under “Acceptance of Electronic Documents” would be considered.

Where you breach any of our Terms and Conditions and we do not take immediate action, we shall still be entitled to enforce our rights and remedies where you breach these Terms and Conditions.

Terms and Conditions of Sale

GENERAL

For the purpose of these Terms and Conditions, “site”, “we”, “us” and “our” all refer to CartRollers™ Nigeria

You confirm that you are at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian. You agree that if you are unsure of the meaning of any part of the Terms and Conditions of Sale, you will not hesitate to contact us for clarification prior to selling or making a purchase.

These Terms and Conditions of Sale fully govern the sale of goods and services purchased on this Site. No extrinsic evidence, whether oral or written, will be incorporated.

FORMATION OF CONTRACT

By using our site, you shall agree that browsing and gathering information regarding our products and services provided by the seller does not constitute an offer to sell, but merely an invitation to treat. You accept that an offer is only made once you have selected the item you intend to purchase, chosen your preferred payment method, proceeded to the checkout, and completed the checkout process.

A buyer’s offer is only accepted when an order is placed online and we inform you either by email or by phone of the dispatch of your ordered product. Both parties agree that the acceptance of the offer is not made when the seller contacts the buyer by phone or by email to confirm that the order has been placed online. 

All orders or requests by any party must be made via our customer service channels. Orders or requests made orally or verbally using telecommunications via our customer service must be followed by written requests or orders before they can be said to execute a valid contract between us and such party.

ACCEPTANCE OF ELECTRONIC DOCUMENTS

You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing including using any of our services or send e-mails to us, you are communicating with us electronically. We will communicate with you electronically in a variety of ways, such as by email, text, in-app push notices, or by posting email messages or communications on the site or through mobile phones and mobile applications. For contractual purposes, you agree that all agreements, notices, disclosures, and other communications that we provide you electronically satisfy any legal requirement that such communications be in writing unless mandatory applicable laws specifically require a different form of communication.

PAYMENT AND PRICING

We are determined to provide the most accurate pricing information on the site to our users however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

USE OF COUPON CODES

Our site accepts the use of coupon codes for orders placed online. The marketing or discount coupon codes which are accepted on our Site entitle you at the time of ordering a product to a saving on the order being placed on our site. Coupons may also be issued to customers in exchange for advance payments made to us via transfer to our bank accounts for products intended to be purchased on the site. Please note that the discount amounts the coupon codes carry are on us and not the vendor. In other words, the agreed amount discounted to us (known as the Distributor Price sold to Cart Rollers) by both parties is what will still be remitted to the vendor unless the vendor requests that the discounted amount be on him or her, then the amount remitted to the vendor will the short of the discount amount.

Our coupon codes may not be exchanged for cash. With the exception of coupons issued in accordance with our refunds policy and coupons issued in exchange for advance payments, we reserve the right to cancel or withdraw our coupon codes at any time.

PROMOTIONS

For any promotional offers on the Site, we may use your data to notify winners and advertise our offers. You can find more details where applicable in our participation terms for the respective promotional offers.

DELIVERY

This site is only for the delivery of products to customers within Nigeria and specified locations outside Nigeria. We make every effort to deliver goods within the estimated timescales set out on our site however delays are occasionally inevitable due to unforeseen factors. We shall be under no liability for any delay or failure to deliver the products within the estimated timescales where they did not occur due to our fault or negligence.

You agree not to hold us liable for any delays or failures to deliver products or otherwise perform any obligations as specified in these Terms and Conditions of sale if the same is wholly or partly caused whether directly or indirectly by you and due to circumstances beyond our reasonable control. We will not hold the vendor liable for any delay or failure to deliver products or otherwise perform any obligation as specified in these Terms and Conditions of Sale if the same is wholly or partly caused whether directly or indirectly by us.

RETURN POLICY

Our Return Policy is as contained in the document titled “Return Policy” on our Site.

INDEMNITY

You agree to indemnify us, our affiliates, officers, directors, agents, and/or employees, as the case may be, free from any claim(s) or demand(s), including reasonable legal fees, related to your breach of these Terms and Conditions of Sale.

APPLICABLE LAW AND JURISDICTION

These Terms and Conditions of Use shall be interpreted and governed by the Laws of the Federal Republic of Nigeria.

DISPUTE RESOLUTION

In the event of any controversy, claim, or dispute arising out of or relating to these Terms and Conditions of Use, such controversy, claim or dispute arising out of or relating to these Terms and Conditions of Use shall first be referred to the alternate dispute resolution mechanisms of the Lagos State Multi-Door Court House and to waive any objections based upon venue.

SEVERABILITY

If any portion of these Terms or Conditions of Sale is held by any court or tribunal to be invalid or unenforceable, either in whole or in part, then that part shall be severed from these Terms and Conditions of Sale and shall not affect the validity or enforceability of any other section listed in this document.

AMENDMENTS 

We reserve the right to make changes to our site, policies, terms and conditions which you would be subject to.

MISCELLANEOUS PROVISIONS

You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Assigning or sub-contracting any of your rights or obligations under these Terms and Conditions of Sale to any third party is prohibited unless agreed upon in writing by the seller.

We reserve the right to transfer, assign or sub-contract the benefit of the whole or part of any rights or obligations under these Terms and Conditions of Sale to any third party.

TERMS AND CONDITIONS GOVERNING SELLING AND SELLING RATES

Expand your market and boost your sales in a short time as a vendor selling on our site.

SELLING AS A VENDOR

Cartrollers.com and its sub-sites have ZERO TOLERANCE for the sale of any adulterated, hazardous, harmful, illegitimate, unlicensed products and services. By using our site(s) for the purpose of selling, you agree to be bound by these Terms and Conditions of Use as a valid contract between you and us; failure in which would result in a breach of our contract. You agree to sell ONLY original, legitimate, government-approved products and services. You also consent not to sell in any way sex toys and their variants, adulterated or fake prescription drugs, contraband drugs or products, human parts, weapons, explosives, and any other products or services that are against Terms and Conditions of Use, Laws of the Federal Republic of Nigeria and/or not listed under the products or services indicated in our selling rates and their derivatives. Where any form or shape of such prohibited products are shipped or smuggled into a customer’s order, our compliance team would confiscate and destroy such items. For the sale of any copyrighted works including physical, electronic, and any other forms of literary works, musical works, artistic works, cinematograph works, sound recording, and broadcasts, the consent of the authors or owners of such works must have been obtained by the vendor prior to any resale.

Selling Of Fake Products

We reiterate that WE DO NOT SELL FAKE PRODUCTS ON CARTROLLERS.

The shipping of any product(s), identified and verified as fake in a shipping package or already shipped to a customer by a vendor, will attract a fine of 50% discount on the entire cost of the item if identified within the 7-day returns policy. If identified at the drop-off point, the product would be returned to the vendor to replace it. A non-replacement would attract cancellation of the order with a fine of 20% of the total cost of the item ordered plus the commission rate charge.

A complaint from a customer of a delivered product that has been identified and verified as fake or adulterated will attract a fine of 20% of the cost of the item plus the commission rate charge.

A vendor caught selling fake, adulterated products and illegitimate works would be fined and severely warned in writing. After two (2) warnings and fines for the sale of such items or services, such vendors shall be blacklisted and blocked from using our website as a seller. 

You agree to indemnify us of any damages or issues arising from a breach of our Terms and Conditions of Use.

SELLING RATES

To view a list of our selling rates, kindly log into your vendor marketplace store, click on your “Knowledgebase” icon to view the rates for all categories and subcategories. Click here to login.

Refunds will be according to the requirements as stated in our Refunds Policy in the Return Policy of the company.

RETURN OF PURCHASED ITEMS BY THE CUSTOMER

Please note that in some cases, your product may be returned if the product satisfies the requirements for return as stated in our Return Policy. Please be prepared and willing to change or replace such items. You agree to indemnify us of any damages or issues identified on the product that is from the manufacturer or vendor and not from us. Payments are made to the vendor on the Wednesday at the completion of the 7-Days Return Policy Duration or any other day that is chosen by Cartrollers, after a successful delivery with no requests for returns.

CONNECT WITH US

Subscribe to our newsletter to stay tuned on amazing deals and discounts directly to your emails, especially as concerns your products.

CONTACT US VIA OUR SUPPORT TEAM

ANY QUESTIONS?

  • The answer to your question could be right at your fingertips. Check our Frequently Asked Questions on our site.
  • Our customer service stays at your disposal to help you with your questions and orders.

 

08177774162

Operating Hours: Mon-Fri, 8am-8pm; Sat 9am-5pm; Public Holidays, 9am-5pm.

 

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